1) Were you informed what to do in case you have a problem with your NOVACard ID?Yes No 2) Did you know there is a $10.00 dollar fee if you lose your card and need a replacement?Yes No 3) What type of Identification did you present at the time of getting your NOVACard?Driver License Passport DMV ID card Class Schedule 4) Were you given a NOVACard Brochure or referred to the NOVACard website at the time you got your NOVACard?Yes No 5) How would you rate NOVACards customer service?Poor Good Very Good Excellent 6) Where do you use your NOVACard?Library Book Store Cafeteria/Café’s Pepsi Machines Copy /Print 7) Was getting a NOVACard easy? What could be improved?